FAQS

Your Pest Control Questions, Answered.

We believe in honest answers, not marketing spin. Explore answers about our plans, pricing, safety, process, and the 254 Promise.

General Questions

What is Right Pest?
Right Pest is a locally owned pest control company based in Woodway, TX (9900 Woodway Dr). We serve homeowners and businesses throughout the Waco metro and Central Texas. We are not a franchise, we are independently owned and operated by people who live in this community. We offer residential plans starting at $49/month, commercial pest management, termite protection, and more.
Right Pest serves Waco, Woodway, Hewitt, Robinson, Bellmead, Lacy-Lakeview, China Spring, McGregor, West, Mart, Beverly Hills, Lorena, Bruceville-Eddy, Riesel, Moody, Valley Mills, Gholson, Crawford, and surrounding McLennan County communities. Not sure if we cover your area? Call us at (254) 556-5334

Yes. Right Pest has been serving the Waco area since August 2026. Sign up online at rightpest.com in about a minute, or call (254) 556-5334.

No. Right Pest is independently owned and operated in Woodway, TX. We are not affiliated with any national pest control franchise. We live where you live.
You can sign up completely online at rightpest.com in 60 seconds, no phone call required. Just select your plan, enter your address, and check out. You can also call us at (254) 556-5334 during business hours.

Plans, Coverage & Costs

Right Pest plans start at $49/month for Right Shield (4 quarterly visits), $69/month for Right Plus (6 bi-monthly visits), and $109/month for Right Premier (9 visits per year, monthly in season). The initial service is $179 with a 12-month plan or $279 minimum one-time service, no commitment.

Right Shield covers household ants, spiders, American cockroaches, crickets, silverfish, millipedes, centipedes, pillbugs, sowbugs, earwigs, wasps and hornets (nest removal to second-story eaves), and 30-foot treatment with a half-acre warranty on covered pests. Right Plus adds fire ants, German cockroaches, scorpions, outside fleas and ticks, and mice & rats (exterior bait stations + interior trapping). Right Premier adds inside fleas and ticks, monthly mosquitoes (April-September), wildlife trapping (squirrels, raccoons, opossums), $250 of entry-point sealing included per year (after 90 days on plan), and free bed bug treatment after 12 consecutive months.
Termite protection is available as a separate add-on, Sentricon Always Active installation is $599 (up to 399 linear feet) plus $29/month monitoring. Free termite inspections are also available. Termites are not covered under residential pest control plans.
Yes, if you take the discounted initial service rate ($179), there is a 12-month plan commitment. After 12 months, service converts to month-to-month. If you prefer no commitment, the standard one-time service is $279 minimum and you can cancel anytime with 30 days’ notice.

After your initial 12-month term, you can cancel with 30 days’ written notice and no cancellation fee. If you cancel during the initial 12-month term, the difference between the discounted and standard initial service rate ($100) may apply.

Yes. Right Pest provides custom commercial pest management for restaurants, warehouses, offices, retail, and property management. Commercial plans are custom-quoted based on facility type and pest pressure. Call (254) 556-5334 or visit rightpest.com to request a commercial quote.

Family & Pet Safety

Our products are applied according to label directions, and the label sets the re-entry time. For exterior treatments that is typically 30 to 45 minutes, until the application has dried. Keep pets indoors or away from treated areas during application and until it dries. We document every product used in your service report.

Right Pest uses professional-grade products applied by TDA-licensed technicians according to label directions. We document all products used at every service in your digital service report. If you have questions about specific products, call us at (254) 556-5334

Our Process

You do not need to be home for exterior-only service visits. For interior treatments, someone 18 or older needs to be present. We’ll communicate in advance which visits include interior access.
A standard residential service visit takes approximately 45 minutes to 90 minutes depending on property size and services required. Interior treatments add time. Your service report will include the duration of each visit.
Yes. Right Pest uses to generate a complete digital service report after every visit. Your report includes the date, technician name, areas treated, products applied, pest activity observed, and any recommendations. Reports are available in your customer portal at rightpest.pestportals.com.
Most customers notice a significant reduction in pest activity within 2-4 weeks of the first service. Full population suppression typically happens after the first two scheduled visits. For specific pests like German cockroaches (gel-bait protocol) or mosquitoes (monthly misting), results are typically visible within 7-14 days of first treatment.

The 254 Promise

The 254 Promise is Right Pest’s satisfaction guarantee. If a covered pest returns between scheduled visits, we come back and re-service at no charge. If you’re still not satisfied after the re-service, Right Pest credits 254% of your monthly payment, your next 2.54 services are on us. The ‘254’ is our nod to the Central Texas area code. It applies to all recurring residential and commercial plans.
Call us at (254) 556-5334 or log in to your customer portal at rightpest.pestportals.com to request a re-service. We’ll schedule a follow-up visit within 1-3 business days. There is no charge for re-services on covered pests.
The 254 Promise applies to all pests covered under your plan. If a pest is not covered by your plan tier (for example, fire ants are not covered on Right Shield), the 254 Promise does not apply to that specific pest. Upgrading your plan adds coverage and 254 Promise protection for those additional pests.

More questions from Waco homeowners

What's the best pest control company in Waco?

Right Pest is a locally owned pest control company in Woodway, serving Waco, Hewitt, Robinson, Lorena, China Spring, McGregor and the surrounding towns. Every price is listed online, every plan is backed by the 254 Promise, and we treat 30 feet around your home while warrantying covered pests across your entire half-acre. Plans start at $49 a month, and you can see pricing and sign up in about a minute at rightpest.com.

Do not wait. Mice breed quickly and chew wiring and insulation, and one can fit through a gap the width of a pencil. Seal the obvious openings, then get a professional inspection. Right Pest covers mice and rats on the Right Plus ($69/mo) and Right Premier ($109/mo) plans, with exterior bait stations and interior trapping, warrantied across your property. Call (254) 556-5334 or book online.

American cockroaches are covered on every Right Pest plan, and German cockroaches, the small ones that infest kitchens, are covered on Right Plus and Right Premier. German roaches rarely clear in a single visit, so a recurring plan with follow-up is the right fix. Keep counters dry and food sealed, then let us treat the harborage areas. See plans at rightpest.com.

Right Pest covers household ants and fire ants on every plan. Wipe trails with soap and water rather than store spray, which only scatters them, then get a perimeter treatment. We treat 30 feet around your home and warranty covered pests across your whole half-acre, so if they come back between visits we return free under the 254 Promise.

DIY works for the occasional spider or a single ant trail. It falls short on recurring problems, nests you cannot reach, and pests like German cockroaches, rodents and scorpions that keep coming back. A professional treats the source, not just what you see, and stands behind the work. Right Pest plans start at $49 a month and are backed by the 254 Promise, so if pests return between visits we come back free.

Read our full guide: DIY vs professional pest control in Waco.

Right Pest lists every price online, no phone call required. Recurring plans are $49 a month for Right Shield, $69 for Right Plus, and $109 for Right Premier. The initial service with a plan is $179, and a one-time service without a plan starts at $279. See exactly what each plan covers at rightpest.com/pricing.

Most new customers are scheduled within the same week, and often sooner. Call (254) 556-5334 or sign up online and we will get you on the route. If covered pests show up between visits, a technician comes back free under the 254 Promise.

Right Pest is locally owned in Woodway, not a national call center. You get real prices online, no long phone trees, a plan you can cancel, and the same local team each visit. Every plan is backed by the 254 Promise, a 254% credit if we cannot make it right. That is the opposite of the billing surprises and cancellation hassles people report with the big brands.

Yes. Fire ants are covered on every plan. Scorpions are covered on Right Plus and Right Premier, with an exterior barrier plus harborage reduction. Mosquitoes are covered seasonally on Right Premier and can be added to the other plans. All covered pests are warrantied across your half-acre under the 254 Promise.