Accessibility Statement

Right Pest is committed to ensuring digital accessibility for people of all abilities. We are actively working to improve the accessibility of rightpest.com and are committed to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitment

Right Pest strives to meet WCAG 2.1 Level AA standards for the following reasons:

  • We believe everyone deserves equal access to pest control services and information.
  • We are committed to providing an inclusive digital experience for users of screen readers, keyboard navigation, and other assistive technologies.
  • We regularly review and update our website to identify and resolve accessibility issues.

Known Limitations

While we strive for full WCAG 2.1 AA conformance, some content on our site may not yet fully meet these standards. We are actively working to address known issues, including third-party embedded content such as Google Maps and review widgets. These components may have accessibility limitations that are outside of our direct control.

Feedback and Assistance

If you experience any accessibility barriers on rightpest.com, or if you need assistance accessing any content or services in an alternative format, please contact us:

  • Phone: (254) 556-5334 (Monday–Friday: 8am–5pm)
  • Email: hello [at] rightpest.com
  • Mail: Right Pest, 9900 Woodway Dr, Woodway, TX 76712

We aim to respond to accessibility inquiries within 2 business days and will work with you to provide the information, service, or assistance you need.

Technical Approach

Right Pest uses semantic HTML, keyboard-navigable interfaces, sufficient color contrast, and descriptive alt text for images.

We regularly test for accessibility using automated tools and manual review. Our goal is continuous improvement toward full WCAG 2.1 Level AA conformance.

Accessibility Statement

Right Pest is committed to ensuring digital accessibility for people of all abilities. We are actively working to improve the accessibility of rightpest.com and are committed to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We believe that access to reliable pest control information and services should never depend on the device, browser, or assistive technology a person uses to reach us.

Our Commitment

Right Pest strives to meet WCAG 2.1 Level AA standards for the following reasons:

  • We believe everyone deserves equal access to pest control services and information, regardless of visual, auditory, motor, or cognitive ability.
  • We are committed to providing an inclusive digital experience for users of screen readers, keyboard navigation, voice control software, and other assistive technologies.
  • We regularly review and update our website to identify and resolve accessibility issues as they are found, rather than treating accessibility as a one-time fix.
  • We recognize that homeowners researching pest problems are often dealing with an active infestation and may be stressed or in a hurry. A clear, accessible website matters just as much in that moment as our service does in person.

Accessibility is built into how we approach every new page, feature, and update to rightpest.com, not added afterward as a patch. From our service area pages to our online checkout, every part of the site is evaluated with these standards in mind.

Known Limitations

While we strive for full WCAG 2.1 AA conformance, some content on our site may not yet fully meet these standards. We are actively working to address known issues, including third-party embedded content such as Google Maps and review widgets. These components may have accessibility limitations that are outside of our direct control, since they are built and maintained by external providers. Where possible, we work with these providers to improve compatibility, and we provide alternative ways to access the same information, such as our written service area list and text-based contact details, for any user who encounters a barrier with an embedded component.

We also recognize that accessibility standards continue to evolve. As WCAG guidelines are updated, we review our website against the newest criteria and prioritize changes that have the greatest impact on usability for people relying on assistive technology.

Assistive Technology Compatibility

rightpest.com is designed to work with commonly used assistive technologies, including screen readers such as JAWS, NVDA, and VoiceOver, as well as browser zoom, voice navigation, and speech recognition software. We test our website across major browsers, including Chrome, Safari, Firefox, and Edge, on both desktop and mobile devices, to help ensure a consistent experience across platforms.

Our forms, including the free quote request form and online plan checkout, are built with properly labeled fields, clear error messaging, and logical tab order so that users navigating by keyboard or screen reader can complete a request without confusion. Interactive elements such as buttons, dropdown menus, and plan selection tools are designed to be operable without a mouse.

Ongoing Accessibility Review

Accessibility is not a one-time project. As we add new pages, features, or service tools to rightpest.com, including updates to the customer portal and online checkout experience, we evaluate each addition against WCAG 2.1 AA standards before and after launch. Any issues identified through user feedback or internal testing are prioritized and addressed on an ongoing basis.

We conduct periodic manual reviews in addition to automated accessibility scans, since automated tools alone cannot catch every barrier a real user might encounter. Manual review includes navigating the site using only a keyboard, testing with screen reader software, and checking color contrast across all pages, including our service area pages, pricing tables, and blog content.

Feedback and Assistance

If you experience any accessibility barriers on rightpest.com, or if you need assistance accessing any content or services in an alternative format, please contact us:

  • Phone: (254) 556-5334 (Monday–Friday: 8am–5pm)
  • Email: hello [at] rightpest.com
  • Mail: Right Pest, 9900 Woodway Dr, Woodway, TX 76712
  •  

We aim to respond to accessibility inquiries within 2 business days and will work with you to provide the information, service, or assistance you need. If you are unable to complete our online signup process due to an accessibility barrier, our team can walk you through plan selection and enrollment by phone, so that a technical limitation never prevents you from getting the pest control coverage your home needs.

Formal Accessibility Complaints

If you believe Right Pest has not met an applicable accessibility standard, you may submit a formal complaint using the contact information above. Please include the specific page or feature involved and a description of the issue you encountered, along with the browser, device, or assistive technology you were using at the time, if possible. This information helps us reproduce and resolve the issue more quickly.

We take all accessibility complaints seriously and will respond within 2 business days with either a resolution or an expected timeline for one. Complaints are logged and reviewed as part of our ongoing accessibility improvement process, and recurring issues are treated as a priority for our development team.

Technical Approach

Right Pest uses semantic HTML, keyboard-navigable interfaces, sufficient color contrast, and descriptive alt text for images. Our site structure follows a logical heading hierarchy so that screen reader users can navigate directly to the section they need, whether that’s our plan pricing, service area list, or contact information.

We regularly test for accessibility using automated tools and manual review. Our goal is continuous improvement toward full WCAG 2.1 Level AA conformance, and we treat accessibility testing as a standard part of our website development process rather than a final checklist item.

Date of Last Review

This accessibility statement was last reviewed on August 5, 2026. We revisit and update this statement periodically as our website evolves and as accessibility standards are updated, so that it accurately reflects our current practices and ongoing commitments.